We will be running on reduced staff between 25th July to 16th August. We are taking the time off to have abit of a holiday, but also take some time to work on a few new products :-)
But we will still have some part time staff who will help to ship orders but things will run much slower than usual!
How long will it take to ship my Orders during the HOliday?
Sort Answer: about 1 week (hopefully less)
Due to staff holidays we will only have part time staff a couple days during the week to help get orders out, so we expect your order to be delayed by a couple days at least. I am very sorry about this, but it is only temporary! We will soon be back to the normal operation of getting orders out the same day!
We are happy to announce that we can now offer affordable next day delivery for all of our UK customers (cheaper than Royal Mail special delivery), and affordable 2 day delivery for some European customers! The best thing about this is that you will be notified by email/text of a 1 hour delivery window that you can change if you are not available for the delivery that day. Read more for the full details..
In order to improve customer service, we have now added a new tab on all of the product pages that allow you to ask or search for questions about our products directly on the product page!. With time we hope that this will allow our customers to easily find answers to some common questions we receive about some products. You can also help us out if you want by answering other customers questions (we will reward helpful community members!)
Just to let everyone know that our new website is now live! Everything should be working correctly but if you do spot something that is not quite right we will appreciate if you could let us know. Hope you like it!
If you are wondering about the forums, they are currently offline and we will be activating them again in the next couple of days.
This weekend we will be going live with your all new web shop. We have been working on this for the last couple of weeks and it will be active this weekend!
Read more for detals
Our MultiRotor ESC and Motors have been out of stock for quite some time now. We are sorry if that has caused problems for any of our customers. He are workign with our suppliers to avoid such long delays in the future.
While you have been waiting, we have made some changes to our multi-rotor ESC that now ship with the famous Simon K RapidESC firmware. This firmware is an open source project that aims to develop the best
Standard ESCs are actually not designed for multirotor applications. They are programmed to increase and decrease the throttle command towards the motor in a gentle way. The reason for this is quite obvious. Imagine a motor accelerating and decelerating so abruptly in a helicopter or car... it would damage the gears and reductions in no time. In a multirotor application, we really want just the opposite.
For the best multi-rotor performance you want to be able to change the motor speed, and thus the thrust, as fast as possible to achieve a perfectly stable platform. While the current ESCs used in most multrotor applications work considerably well, there is a lot of room for improvement. Using the same ESC, but loading it with dedicated optimized software, will increase the handling and stability of your multirotor greatly. The video below shows a comparison between a regular ESC and an ESC with the SimonK firmware.
For more information please visit the github page for the SImonK firmware https://github.com/sim-/tgy